Limited Outdoor Speaker, Stereo, and Audio+Bar™ Product Warranty
Exteris Audio, LLC (the Company) warrants its outdoor speaker systems, whether used outdoors or indoors, against defects in material and workmanship under normal use to the original retail customer for the following periods from the date of original purchase:
Stone Veneer Outdoor Speaker and Stereo Product Warranty:
1 Year - DC power supplies, fans, and installed stereo components;
3 Years - All tweeter, woofer, and subwoofer drivers, including electronic crossovers. Powder coat finish on speaker grills, and base supports are warranted against peeling and blistering due to adhesion loss only. Chipping and fading are not covered; and
5 Years - Speaker cabinet glue joints and attached cabinet hardware, e.g. terminals, bass ports, recessed handles, etc. Stone veneer is not warranted against naturally occurring cracks, surface defects, and finish.
1 Year - Complete system, including AC/DC power supplies, fans, installed stereo components, cabinet; and
3 Years - All tweeter, woofer drivers, electronic crossovers, LED lighting, stained and painted finishes.
To obtain repair or replacement within the terms of this Warranty, customer must contact Company via phone or email to verify proof of purchase and obtain a Return Authorization Number. Company will accept no product for return without prior consent. Company at its option, will: 1) correct the product defect without charge for parts and labor; or 2) replace the defective product with one of the same or similar design without charge for parts and labor. New and/or reconditioned parts may be used for warranty repairs. Repaired or replaced parts and products are warranted for the remainder of the original warranty period. Customer must pay all return shipping and insurance costs for warranty service, and Company will pay all shipping and insurance cost for return shipping to customer in the contiguous United States.
Due to the weight of our products and risk of shipping damage if improperly packed, Customer assumes all risk of loss or damage in transit.
This Warranty is not transferable and does not cover product purchased, serviced or used outside the United States. The Warranty does not extend to the elimination of externally generated static or noise, or to costs incurred for the installation, removal or reinstallation of the product.
This Warranty does not apply to any product or part thereof which, in the opinion of the Company, has suffered or been damaged through alteration, improper installation, mishandling, misuse, neglect, accident, disaster, improper maintenance, failure to follow instructions, excess voltage or current caused by lightning, power line fluctuations, or by faulty 12vac power supply transformer, or any repairs not specifically authorized by the Company.
THE EXTENT OF THE COMPANY'S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY'S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT.
This Warranty is in lieu of all other express warranties or liabilities. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO DURATION OF THIS WARRANTY. IN NO CASE, SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow the exclusion or limitations of consequential damages, so the above limitations may not apply to you.
Interpretation and enforcement of these terms and conditions shall be governed by the laws of the State of Texas.
IMPORTANT! All warranty returns of our Model EA300SW & EA300SW-SA products, must have the two CD Unit transit screws reinstalled prior to return to prevent transit/shipping damage. Any returns received without the two CD Unit transit screws in place will VOID CD Unit one year warranty regardless of reason for warranty return.